Frequently Asked Questions & Answers


Here you will find a list of frequently asked questions..


Question 1 What do you do as a fish vet?
Question 2 Who do The Fish Vet service?
Question 3 How can you tell if a fish is sick?
Q,uestion 4 Are you a real vet?
Question 5 How is Dr Loh different from other veterinarians?
Question 6 Can I organise a phone consultation?
Question 7 Can I bring my fish to you?
Question 8 Do you provide free consultation?
Question 9 What are your fees?
Question 10 What is your background?



















  Fishes, like any other animals, can and do get sick. They may have physical ailments, become sick from a bad environment, or may succumb to infectious diseases caused by parasites and bacteria. I provide a mobile fish veterinary service and I carry a portable laboratory and pharmacy so that I can find out the causes of their illness and give them immediate appropriate treatments.
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  Our clients are diverse and range from individual pet fish owners to retailers and public aquaria, educational and research institutes, farmers and exporters, locally, interstate. Our patients range from kois and goldfish to Bettas, sharks and rays to seahorses, discus, oscars and other cichlids.
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Answer... 3
  Common signs of sickness in fish may include one or a combination of the following: flashing, clamped fins, dropsy (pine cone appearance), white spots, cotton wool growths, ulceration and more. These signs of disease are usually not specific to any one thing and as such, it is often difficult to make a diagnosis over the phone or just from a picture. If others say that they can do this, they are just guessing. Any treatment recommended will be by trial and error and you will lose valuable time trying to save your pet. The Fish Vet uses a combination of special tools including clinical examination, water chemistry analysis and microscopy.
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Answer... 4

Yes I am. I am a registered veterinarian and also have a Master's degree as well as Memberships in two subject areas – in Aquatic Animal Health (veterinary medicine of fish, crustacea and molluscs) and in Pathobiology (the study of diseases). I am a Certified Aquatic Veterinarian and a Fellow of the World Aquatic Veterinary Medical Association. My team and I are able to prescribe and supply any available medicines to treat your sick fish.


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Answer... 5

Dr Loh is a registered veterinarian with over 20 years professional experience as both a fish clinician and fish pathologist, and over 35 years of fishkeeping experience with freshwater and marine aquaria, ponds and aquaponics systems.

He commits to weekly Continuing Professional Development to keep abreast on the latest information. He regularly reads scientific journals (such as Diseases of Aquatic Organisms, Australian Veterinary Journal, Aquaculture Environment Interactions, Aquatic Biology, Aquatic Microbial Ecology, Aquatic Botany), obtains information from mailing lists (such as AquaVetMed, ACVSc Aquatic Animal Health Chapter, Fish Health Master Class Thailand, Australian Society for Veterinary Pathologists, ProMED-mail [a program of the International Society for Infectious Diseases]) and is active on various forums such as (WAVMA [World Aquatic Veterinary Medical Association].


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Answer... 6

Without seeing your fish, I can only give you very general advice. A house/site visit would offer a higher success rate in addressing your fish health issues. I am based in Perth and have representatives in Sydney, Melbourne and Canberra. Field visits outside of these places/times can be organised.

If you are not located in these cities, you may wish to combine a phone consultation with email, pictures and videos. Alternatively, you can select a local veterinarian of your choice and I can take your vet through the diagnostic process and treatment options. As an aid, your vet may wish to purchase a copy of the "Australian Fish Vetting Essentials" available through my shopping cart.


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Answer... 7

In the majority of cases, the fish's environment plays a big role in their health and well-being. In many instances, it is crucial for us to see the where and how the fish are kept and how the environment may impact on the fish health and the method for treatment. As such, we provide site visits to ensure the fish gets the appropriate treatment, without exposing you or your fish the stresses of long journeys to and from a veterinary clinic.


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Answer... 8

We received a lot of private messages from people with questions about their sick fish. I'm happy to answer questions and prefer to do so in public forum so that everyone can benefit from the information discussed and shared. So if you have a question about your fish feel free to create a post (with good quality photos or videos which are very helpful) in our VISITOR post section on our Facebook page - http://tinyurl.com/thefishdoctor-facebook

Note, I can offer general advice only on a non-urgent basis, and if you have an urgent matter and/or require a diagnosis you should contact your local fish veterinarian for an immediate consultation.


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Answer... 9

Veterinary fees are commensurate with the level of difficulty and the time it takes to provide the service. Depending on the type of service required, I have hourly rates, daily rates or I can work on a monthly retainer basis. Medications, ancillary testing or procedures and disbursements are in addition to the timed fees.


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Answer ...10

I was born in Malaysia and migrated to Perth, Australia to complete my schooling and tertiary education. I landed my first job as a Fish Pathologist in Tasmania, servicing the large aquaculture farms, working with salmon, trout, abalone and oysters. Clinically, I began working out of Launceston Veterinary Clinic with ornamental fish in 2002 helping people with fish ailments. Now I am based in Perth and operate a mobile fish veterinary practice, with associates in Sydney, Melbourne and Canberra.


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Dr Richmond Loh is a fish veterinarian, diagnosing fish diseases and provides fish medicine. The Fish Vet has a mobile veterinary clinic and makes home visits to see your fish in their aquarium, pond, tank or dam. So whether you are a fish keeper, fish hobbyist, ornamental fish retailer, fish wholesaler, fish exporter or a public aquarium or zoo, The Fish Vet can see you. Some of our patients include Siamese fighting fish, guppies, goldfish, koi carp, cichlid (such as oscars, discus, angel fish and Malawi cichlids), marine fishes (such as clown fish, seahorses, sharks, rays), or large fishes such as freshwater rayfish, murray cod, barramundi and giant gourami. Dr Loh does water testing (looking at pH, ammonia, nitrite, nitrate, carbonate hardness, general hardness, water temperature, etc.), utilises a microscope to examine your fish's ailments and has access to laboratory testing as a qualified fish pathologist himself. Dr Loh and his team has a mobile fish pharmacy, and carries all the medications (e.g. metronidazole or Flagyl, antibiotics such as enrofloxacin or Baytril, praziquantel or fish wormer, fish anaesthetics) that can be dispensed immediately to treat your fish. He and his team has all the fish dose rates and can give in-water medication or injections. Otherwise, veterinary prescriptions can be written if the drug is not in stock.
Common reasons why fish owners call The Fish Vet is because they have sick fish or had searched the internet about any of the following topics that may include viral infection, lymphocystis, gourami iridovirus, carp pox, herpesvirus, bacterial infection, bacterial ulcer, aeromonas, yersiniosis, Yersinia, vibrio, vibriosis, flavobacter, flexibacter, streptococcus iniae, mycobacteria, fish tb, fish tuberculosis, septicaemia, bacteraemia, fungal disease, saprolegnia, achlya, cotton wool disease, fish parasite, protozoal, white spot disease, ich, cryptocaryon, trichodina, chilodonella, costia, ichthyobodo, oodinium, amyloodinium, nematode, round worm, camallanus, flat worm, monogenetic trematode, digenean, flukes, dactylogyrus, gyrodactylus, lice, argulus, anchor worm, lernaea, zoonotic diseases, toxicity, bloat, swimbladder disease, swim bladder infection, pine cone appearance, dropsy, pop eye, popeye, exophthalmia, hikui, jumped out, goldfish laying on its side, hole in the head, head and lateral line erosion, HLLE, HITH, cotton wool disease, saprolegnia, fungal infection, fin rot, redness, frayed fins, physical injury, floating, buoyancy disorder, loss of appetite, ulcer disease, ulceration, lesions, haemorrhage, columnaris, saddle back, wasting disease, sleeping sickness, velvet disease or not eating.
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